Appointments

appointments

We run a full appointment system at all four surgeries. Appointments may be made by telephoning:

Roade Surgery - 01604 863100

Blisworth Surgery - 01604 878000

Hanslope Surgery 01908 510230

Grange Park - 01604 434747

All telephone calls to and from the practice are recorded for quality control and security.

Online Appointment Booking

Our online service enables you to view, cancel and book appointments 24 hours a day, 7 days per week.

If you have not already registered to use our online services please visit your usual surgery with identification and the receptionist will assist you. Once you have registered please follow the link below.

https://systmonline.tpp-uk.com

If you cannot keep an appointment, please inform us as soon as possible as this will assist in oversubscribed situations.

We use an Advanced Access Appointments system. This means that on-the-day appointments and pre-bookable appointments are available on a 50/50 split.

Please note that you will not always be offered the doctor of your choice. You have the right to express a preference of practitioner and where possible this will be accommodated but obviously it may delay your appointment.

Chaperones

You may request a suitably trained chaperone to be present at your consultation - please inform the doctor or nurse who will be happy to arrange this for you.

Chaperones

NOTES ON APPOINTMENTS

We are aware that obtaining suitable appointments can be difficult. We operate the 50/50 split because patients expect to be seen quickly to discuss immediate concerns but often prefer to book ahead for a time that suits them to discuss ongoing or less pressing issues. The system is used to ensure there are appointments available on any given day for urgent pressing concerns and there is also the facility to book ahead.

 

GP Enhanced Access - Pre-bookable Appointments available in the Evenings and Weekends

18:30 - 21:30 weekdays, 09:00 - 17:00 weekends

There are now more bookable GP and Nurse appointments available for our patients, making it easier for you to be seen at a time that suits you including evenings, weekends and Bank Holidays.

Enhanced Access is an extension of your usual GP practice, it is not a walk-in-service, and you will need to make an appointment through your usual GP Practice reception.

You will be offered a face to face, Telephone or Video consultation, depending on your clinical need.

The service is located on the ground floor of Highfield Clinical Care Centre, Cliftonville Rd., Northampton NN1 5BD. (ENTRANCE B)

For further information please visit www.northantsgpalliance.com/services-we-offer/gpea

 

GP Enhanced Access – LIVI

LIVI is our Online consultation provider. If you would like an online consultation, you do not need to call your GP Practice reception. Once you’ve signed up to the LIVI App, you will be able to access LIVI Online Consultations between 06:00 – 22:00 every day. You can choose to see a GP online the same day or book up to 7 days ahead.

For further information please visit: www.northantsgpalliance.com/services-we-offer/gpea

                                                              www.livi.co.uk

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